Privacy Policy

If Walls Could Talk (“we,” “our,” or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect the following types of personal information:

• Contact details (e.g. name, email address, phone number) when you submit forms.

• Marketing preferences (e.g. newsletter subscriptions).

• Usage data (e.g. IP address, browser type, device information, pages visited) via cookies or analytics tools.

• Any other information you voluntarily provide.

How We Collect Information

We collect information in the following ways:

• Directly from you when you fill out forms, sign up for newsletters, or contact us.

• Automatically through cookies and tracking technologies.

• From third-party services (e.g. Google Analytics, Mailchimp, etc).

How We Use Your Information

We use your personal data for purposes including:

• To provide, operate, and improve our website and services.

• To respond to your enquiries and requests.

• To send you marketing communications (if you have opted in).

• To analyse website usage and improve performance.

• To comply with legal obligations.

Legal Basis for Processing (UK/EU Users)

If you are located in the UK or EU, we process your data under one or more of the following legal bases:

• Consent (e.g. when you sign up for newsletters).

• Legitimate interests (e.g. improving our website, preventing fraud).

• Legal obligations (e.g. record-keeping, regulatory compliance).

Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers and partners who help operate our website or deliver services.

• Regulators or authorities if required by law.

Data Retention

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, in most cases for the duration of the project, unless a longer retention period is required by law.

If you sign up to the newsletter, you can unsubscribe at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential website functionality.

• Analyse traffic and usage patterns.

• Improve user experience.

• Provide personalised content and advertising (if applicable).

You can control cookies through your browser settings. You may also choose to disable non-essential cookies by adjusting your preferences when prompted. Please note that some features of the site may not function properly without cookies.

International Data Transfers

Your information may be transferred and stored outside the UK/EU. Where this occurs, we ensure appropriate safeguards are in place.

Your Rights

Depending on your location, you may have rights including:

• Accessing the personal data we hold about you.

• Requesting correction or deletion.

• Withdrawing consent for marketing.

• Lodging a complaint with your local data protection authority.

To exercise these rights, please contact us at [email protected]

Children’s Privacy

Our website is not directed at children under 16 years of age, and we do not knowingly collect personal data from them.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]